Contact Customer Care

Our website is available to you 24 hours a day, 7 days a week, 365 days a year for your shopping convenience. If you have a question, please check the 'live chat support' link normally found on the top left of every page. If we happen to be offline you can use the Contact Page to send us an e-mail (we do not publicly publish our e-mail address for anti-spam reasons). Alternatively, you can call us at 416-900-2540. Our Customer Service agents are available from 9AM-8PM, but regularly check e-mail off-hours.

Order Tracking
If you have previously placed an order with us and would like to find out the status, please check the Order History page the review the status of your order prior to contacting us. Our Order History system allows you to review and track the shipment of your order.

Canceling An Order
If you need to cancel your order please contact us immediately at 416-900-2540.

Web Orders
If you have any questions about our prices, policies, or procedures, we recommend you to read

our Sales Policy.